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Frequently asked questions
Where do the products get processed and manufactured?
The honey is mixed and jarred in the Leduc Processing Plant located in Alberta. Some of the Tea’s ingredients are dehydrated in Leduc but the dry product is ground, put together and canned in a Health Canada certified kitchen in Red Deer.
How long does dry Masala Chai mix last in my cupboard?
How long does Chai concentrate last in my fridge?
How long does the honey last in my cupboard?
What if I am lactose and gluten intolerant?
Our products are lactose and gluten free. If you can't digest milk easily, try adding almond milk or coconut milk.
What if I am choosing not to eat processed sugar?
What if the honey freezes in the winter or liquefies in the summer?
Why do we not use organic ingredients?
What are the health benefits of our Chai products?
How can I serve Masala Chai or Chai Hot Chocolate to a large crowd?
Is Masala Chai good on ice in the summertime?
Where does this honey come from?
We source our honey from a family farm called Nixon Honey Farms located near Innisfail, Alberta.
What other ways can I use Chai Honey besides making a regular tea into a Chai?
We use it in our oatmeal and rice puddings, candy nuts for a salad, use it as a substitute for sugar in baking and to sweeten and spice up warmed milk for a cozy bedtime drink, or in hot lemon water for an immune booster, in melted butter for Chai Kettle Corn and of course, just on toast! Recipes are on our website: thechaiwallahs.com/Recipes